VoIP phone systems convert your voice into a digital signal that travels over your broadband Internet connection. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination, therefore allowing you to make a call as you would with a standard telephone. VoIP allows you to make calls directly from a VoIP phone or a traditional phone connected to a VoIP adapter.
iM1 Voice (PDF)
iM1 Voice is a Hosted PBX which is simply a better and more affordable business telephone system than anything you have seen in the past. Traditional phone systems require that you lease or purchase a closet full of equipment that you have to store and maintain. With iM1 Voice, you dont need any of that closet equipment anymore, just our sleek, high quality IP Phones. All the software required to operate your system is hosted in "the cloud" by us and your telephone service is delivered over the Internet.
iM1 Voice allows for unbelievable flexibility, scalability, and customization to fit the very specific needs of your business. You can add features, functions, and phones at any time, which will enable your business to grow without you ever worrying about the capabilities of your phone system.
Whether you have one office, multiple offices, a home office, or no office at all, iM1 Voice is the answer for you.
Find-Me Follow-Me
Control the routing of your calls so you never have to miss that important call. Send your calls to a cell phone, a home phone, a colleague, or all the above through your web portal.
Auto Attendant
Make your office run more efficiently and profitably with an automated attendant. Not only will you decrease personnel expense, but your clients and associates will appreciate being connected to the right person immediately when you set up call groups based on job function.
Web Portal
Access your personal telephone features through an easy to use web portal. Outlook and Internet explorer integration allow for toolbar applications that enable users to call and answer calls from their desktop, dial from contact lists, make changes to the routing of your calls, and numerous other simple and exciting features.
Voicemail to Email
Voicemails will be forwarded now to your selected email addresses. You can see that you received a voicemail and listen to it at your convenience, wherever you are. Since it is an email, you can even forward it on to another party. No more calling into the office phone system to check and see if you received voicemails.
Unified Messaging
You can manage all of your voice, fax, video messages, and email messages from a single inbox in your email client.
Unified Messaging (PDF)
Conference Calling
Add additional calls to an already connected call. You can also set up your own conference bridges with call-in information.
Call Center
Your business can establish a comprehensive, full featured call center, anywhere in the world. The iM1 Call Center enables you to mange calls effectively by selecting from a wide range of distribution policies, including skills-based call distribution. You will be able to ensure that all incoming calls are serviced efficiently.
Call Center (PDF)
Receptionist
The iM1 Receptionist is a powerful desktop application that works with desktop phones, soft phones and mobile phones, allowing an operator to efficiently answer and manage incoming calls.
Receptionist (PDF)
HD Voice Quality
All of our High Definition IP phones offer incredible voice clarity and delivery. HD phones give you a communications experience that you simply have to hear to believe.